Welcome to the CoursePlus Web site for QUALITY ASSURANCE MANAGEMENT METHODS FOR DEVELOPING COUNTRIES (221.722.01), a course offered by the Department of International Health at the Johns Hopkins Bloomberg School of Public Health.
Presents the principles and practice of total quality management methods for health systems in developing countries. Emphasizes integrated district-level health systems management; fostering a genuine team approach in the face of an authoritarian tradition; central importance of community governance; interventions performed according to standards and in an equitable fashion; introducing a measurement-based approach to problem solving, emphasizing analysis of service delivery process and outcome; and developing operational research as an integral component of the management system.
Upon successfully completing this course, students will be able to:
- define what quality means from the standpoint of a variety of stakeholders
- identify the root cause of quality problems
- apply the problem solving cycle to quality shortfalls identified
- explain the relationship of costs to quality
- develop a monitoring approach to track the quality of health services
Mon Wed 1:30 PM to 3:20 PM
Additional Faculty Notes:
Frank Manase, MD, MPH, MPMed
Post Doctoral Fellow, International Health; Health Systems.
MHS and PhD students in IH; MPH students
Grading Policy: Student evaluation based on analysis and presentation of case studies.
Grading Restrictions: Letter grade