About The Course
Welcome Message

Welcome to the CoursePlus Web site for QUALITY ASSURANCE MANAGEMENT METHODS FOR DEVELOPING COUNTRIES (221.722.01), a course offered by the Department of International Health at the Johns Hopkins Bloomberg School of Public Health.

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Course Description

Presents the principles and practice of total quality management methods for health systems in developing countries. Emphasizes integrated district-level health systems management; fostering a genuine team approach in the face of an authoritarian tradition; central importance of community governance; interventions performed according to standards and in an equitable fashion; introducing a measurement-based approach to problem solving, emphasizing analysis of service delivery process and outcome; and developing operational research as an integral component of the management system.

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Course Learning Objectives

Upon successfully completing this course, students will be able to:

  • define what quality means from the standpoint of a variety of stakeholders
  • identify the root cause of quality problems
  • apply the problem solving cycle to quality shortfalls identified
  • explain the relationship of costs to quality
  • develop a monitoring approach to track the quality of health services

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Course Time

Mon Wed   1:30 PM to 3:20 PM

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Prerequisites

Additional Faculty Notes:

Teaching Assistant:
Frank Manase, MD, MPH, MPMed
Post Doctoral Fellow, International Health; Health Systems.
fmanase@jhsph.edu

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Intended Audience

MHS and PhD students in IH; MPH students

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Grading Policy & Grading Restrictions

Grading Policy: Student evaluation based on analysis and presentation of case studies.

Grading Restrictions: Letter grade

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Administrative Contact

Gilbert Burnham
E-mail: gburnham@jhsph.edu
Anbrasi Edward
E-mail: aedward@jhsph.edu

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