INTRODUCTION TO HEALTHCARE QUALITY AND PATIENT SAFETY: A MANAGEMENT PERSPECTIVE Syllabus

312.678.01 | AY 2012-2013 - 3rd Term | 2 Credit(s)
W 10:30:00 AM
  • Contact Information
    Faculty
    Sean Berenholtz
    Chris Goeschel
  • Course Learning Objectives

    Upon successfully completing this course, students will be able to:

    • Recognize the complexities and challenges of evaluating progress toward improving patient safety
    • Explain current thinking regarding strategies to increase the extent to which clinicians use evidence-based interventions
    • Summarize current strategies to improve the effectiveness and efficiency with which we identify and mitigate hazards in health care
    • Appreciate the interplay between safety culture and communication that influence patient outcomes
    • Learn strategies to improve safety culture and communication including the Comprehensive Unit Safety Program that has been successfully used to improve safety culture and communication at The Johns Hopkins and in hundreds of Michigan hospitals
    • Identify organizational characteristics that are associated with improved patient safety
    • Learn to develop an organizational scorecard to help answer an important question: Are patients safer as a result of our efforts?
  • Course Description
    Introduces students to the latest thinking on healthcare quality and patient safety improvement through didactic sessions, interactive exercises and case studies that have direct relevance for the public health practitioner, healthcare administrator or clinician. Focuses on the specific domains of healthcare quality and patient safety based on the strategies recommended by the Institute of Medicine report "To Err is Human."
  • Intended Audience
    MHA students
  • Methods of Assessment
    Based on class participation, completion of team exercises and homework assignments.
  • Course Schedule

    Please see the course Session for a full list of dates and items for this course.

  • Academic Ethics Code

    Students enrolled in the Bloomberg School of Public Health of The Johns Hopkins University assume an obligation to conduct themselves in a manner appropriate to the University's mission as an institution of higher education. A student is obligated to refrain from acts which he or she knows, or under the circumstances has reason to know, impair the academic integrity of the University. Violations of academic integrity include, but are not limited to: cheating; plagiarism; knowingly furnishing false information to any agent of the University for inclusion in the academic record; violation of the rights and welfare of animal or human subjects in research; and misconduct as a member of either School or University committees or recognized groups or organizations.

  • Contact Information(from old syllabus)

    Chris Goeschel, RN, MPA, MPS, ScD
    Email: cgoesch1@jhmi.edu

    Sean Berenholtz, MD, MHS, FCCM
    Email: sberenh1@jhmi.edu

    Karen D'Souza
    Email: kdsouza@jhsph.edu
    Office: United States
    Tel: 410-637-4370

  • Disability Support Services
    If you are a student with a documented disability who requires an academic accommodation, please contact the Office of Student Life Services at 410-955-3034 or via email at dss@jhsph.edu.