312.601.01 | AY 2013-2014 - 1st Term | 5 Credit(s)
TTh 9:00:00 AM
  • Contact Information
    Ann-Michele Gundlach
    William Ward
  • Course Learning Objectives

    Upon successfully completing this course, students will be able to:

    • Describe the functions and processes required to manage an effective health care organization
    • Discuss the role and role expectations of managers in health care organizations
    • Analyze health care organizations and their functions in order to facilitate change and performance improvement
    • Evaluate the technical and management challenges of managing health care organizations through the use of case studies
    • Apply management theories and tools to the analysis of a current health care organizational issues
    • Demonstrate the ability to work collaboratively in team-based assignments
  • Course Description

    Fundamentals of Management for Health Care Organizations is a survey course designed for students who seek an understanding of the management of U.S. based health care organizations. The content and framework of the course are designed to provide students with a broad exposure to current knowledge, competencies and management tools required for the effective operation of health care delivery systems.

    Health care has been described as the most complex of all business enterprises. This complexity is derived from a number of factors including the confluence of professions [e.g., medicine, nursing, pharmacy, accounting, nutrition, engineering, physical therapy, etc.], multiple and different stakeholders, emergent technologies, and the increasing production of new medical and public health-related knowledge. Understanding this complexity also requires knowledge of the spiraling cost of health care services, the growing emphasis on quality, patient safety, patient satisfaction and the increased scrutiny of health care organizations’ financial and clinical performance. As a result, the skills and knowledge required to manage health care organizations has become more important than ever before.

    The class meets on Tuesday and Thursday for lecture and discussion sessions and on Wednesday for a highly interactive “management lab” composed of team-based current topic discussions, case studies, and a hospital-based simulation. 

  • Intended Audience
    MHA students and MPH students interested in a domestic focus to management.

    Additional Faculty Notes:

    MHA, MPH and DrPH students interested in domestic health care organizations and management

  • Methods of Assessment

    Midterm 30%, Final Paper and Presentation 45%, Team-based Case Studies 25%

  • Required Text(s)

    (a)   The following text is required for all MHA Program students. It is Recommended NOT Required for all other students.

    ·       J.R. Griffith & K.R. White. 2010. The Well Managed Healthcare Organization, 7th ed. Health Administration Press, Chicago, IL. ISBN# 13:978-1567933574 [Bookstore]

    (b)   Recommended NOT Required for all Students

    ·       Brassard, M, and Ritter, D. The Memory Jogger II: A Pocket Guide for Tools for Continuous Improvement and Effective Planning, 1st Edition. Methuen, MA: Goal/QPC, 1994. [NOTE: best to purchase on-line]


  • Course Schedule

    Please see the course Session for a full list of dates and items for this course.

  • Academic Ethics Code

    Students enrolled in the Bloomberg School of Public Health of The Johns Hopkins University assume an obligation to conduct themselves in a manner appropriate to the University's mission as an institution of higher education. A student is obligated to refrain from acts which he or she knows, or under the circumstances has reason to know, impair the academic integrity of the University. Violations of academic integrity include, but are not limited to: cheating; plagiarism; knowingly furnishing false information to any agent of the University for inclusion in the academic record; violation of the rights and welfare of animal or human subjects in research; and misconduct as a member of either School or University committees or recognized groups or organizations.

  • Welcome Message

    Johns Hopkins University

    Bloomberg School of Public Health

    Department of Health Policy and Management

    1st Term, 2013-2014

    Fundamentals of Management for Health Care Organizations [312.601.01]

    (3 credits]

    September 3 – October 24, 2013

    Tuesday and Thursday, 9:00am – 10:20am

    Wednesday, 1:30pm – 3:20pm

    Core Faculty:                        Ann-Michele Gundlach, MS, EdD,

                                                     William (Bill) Ward, MBA,

                                                     [Faculty Office Hours: By appointment only]

    Teaching                                Kristian Hayes, MPH:

    Assistants:                           Daniel Carnegie, MD, MPH:


  • Course topics

    The stated purpose of an organization is achieved by applying managerial leadership skills to influence people and institutions, and managing resources within a framework of principles, people, processes and organizational design.  Major topics include:

    • The healthcare environment and its organizational implications
    • Environmental scanning & stakeholder analysis
    • Governance models
    • Organizational structure and design
    • Types of health care organizations and delivery systems
    • Health care reform and accountable care
    • Clinical services and roles
    • Management decision making
    • Measurable goals and objectives
    • Finance in health care
    • Continuous quality improvement
    • Managerial decision making
    • Measuring and monitoring organizational performance
  • Course Readings

    (A)    FMHCO Readings

    The readings for this course are a compilation of articles and chapters which are all available through e-reserves

    Log-in Use your JHED usersname/password


    (B)   Lecture Slides

    PowerPoint slides for course lectures will be available through CoursePlus

  • Disability Support Services
    If you are a student with a documented disability who requires an academic accommodation, please contact the Office of Student Life Services at 410-955-3034 or via email at