APPLICATIONS IN MANAGING HEALTH ORGANIZATIONS IN LOW AND MIDDLE INCOME COUNTRIES Syllabus
Course Learning Objectives
Upon successfully completing this course, students will be able to:
- Collaborate effectively in teams to tackle problems faced by managers in health organizations.
- Apply SWOT analysis to evaluate the environmental and organizational factors influencing an organizational change
- Value the communication and collaboration skills essential in addressing organizational systems issues
- Develop a budget based on information regarding business or service volume, staffing levels, salary rates and supply usage and costs
- Identify the strengths and weaknesses of different approaches to management decision making
- Use quality improvement tools to analyze and resolve operational problems
- Articulate the metrics required to create a balanced scorecard to monitor organizational performance
Course DescriptionUsing case studies, a simulation, and group-based activities, supplemented by required weekly online lectures and readings, students explore a variety of settings found in low and middle-income countries in which to apply management concepts. Students examine: (1) organizational restructuring in response to decentralization, (2) environmental scanning ,(3) systems behavior in hospital organizations, (4) multiple approaches to group decision making, (5) managing to achieve agreement in health organizations, (6) preparing, implementing, and communicating a budget that is based on limited resources within a business, (7) performance improvement concepts and tools in a healthcare organization, and (8) the construct of a “balanced score card” for a health organization. Students apply these concepts to the activities and assignments in this management skills learning lab.
Intended AudienceMSPH students in the health systems program in international health, other students interested in managing or working in health organizations in low and middle income countries
Methods of AssessmentFive graded group assignments (50%), participation and peer evaluation (25%), online lecture quizzes (25%)
Please see the course Session for a full list of dates and items for this course.
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