312.868.01 | AY 2013-2014 - 3rd Term | 3 Credit(s)
  • Course Learning Objectives

    Upon successfully completing this course, students will be able to:

    • Explain how ancillary, support services, ambulatory and inpatient/ED and hospital capacity issues contribute to the provision of patient care
    • Describe the role of nursing and physicians in hospital settings
    • Identify the relationships needed to successfully operate a hospital
    • Demonstrate in-depth knowledge of one focus area. These include ambulatory services, facilities management, supply chain operations, support services, and ancillary services
    • Analyze a current operating situation, identify an issue (problem or opportunity) and make recommendations to remedy or take advantage of the issue(s).
  • Course Description
    Provides students with a basic understanding of the structure and operations of a hospital to include: organizational structure, physician services, nursing, ancillary, support services, ambulatory, inpatient/ED and hospital capacity. Using a combination of lectures, expert-led discussions and field trips, tours, group and case discussions and small work groups, students will gain an understanding of how departments in a hospital function as both separate, independent departments and, as well, as an integrated whole in order to admit, treat and discharge patients appropriately while providing high quality, safe, effective care across the continuum of care. The course culminates with student teams making a recommendation to a hospital’s executive team on an issue related to hospital operations.
  • Intended Audience
    MHA students only
  • Methods of Assessment
    20% quizzes; 45% oral and written presentation to hospital executive team; 35% oral presentation to class
  • Prerequisites
    MHA seminar, 312.867
  • Course Schedule

    Please see the course Session for a full list of dates and items for this course.

  • Academic Ethics Code

    Students enrolled in the Bloomberg School of Public Health of The Johns Hopkins University assume an obligation to conduct themselves in a manner appropriate to the University's mission as an institution of higher education. A student is obligated to refrain from acts which he or she knows, or under the circumstances has reason to know, impair the academic integrity of the University. Violations of academic integrity include, but are not limited to: cheating; plagiarism; knowingly furnishing false information to any agent of the University for inclusion in the academic record; violation of the rights and welfare of animal or human subjects in research; and misconduct as a member of either School or University committees or recognized groups or organizations.

  • Contact Information
    Robert Marshall
    William Ward
  • Welcome Message

    Hi and Welcome to Topics in Hospital Operations!   I've enjoyed working with all of you thus far, and look forward to our getting started with the class on Wednesday!

    See you then.  We will be meeting in the Carroll Auditorium.



  • Disability Support Services
    If you are a student with a documented disability who requires an academic accommodation, please contact the Office of Student Life Services at 410-955-3034 or via email at